Terms of service

This website is operated by Question Reality LLC (when we say "we", "us", or "our", that's who we mean). We provide you with various information, tools, and services, not limited to this webpage. To use them, you need to agree to our set rules and policies.

Whenever you're on our site, or operating in the universe of which we oversee, whether just browsing, buying, selling, or contributing or consuming content, you're using what we call our "Service". This means you need to follow our "Terms of Service" or simply "Terms", which include any additional rules and policies we mention or link to here.

It's important to read these Terms of Service carefully before you use our website. By using any part of it, you're agreeing to these Terms. If you don't agree with all the rules, then our website and Services aren't for you.

Whenever we introduce new features or products to our store or the universe, they'll be governed by these Terms too. The most current version of the Terms will always be available on this page. We may update these Terms from time to time, and we'll post those updates on our website. It's your responsibility to check for updates regularly. 

Lastly, our store operates on the Shopify Inc. platform, which provides us with the e-commerce platform necessary to sell our products and services to you.

Section 1 - Rules of the Online Quest

By agreeing to these Terms, you confirm you are old enough (as per your state or province's rules) to be part of this quest on your own. If you're not, you promise that someone who is old enough has said it's okay for you to join.

You must only use our products in good, lawful ways. Remember, breaking the laws of your land, is off-limits while using our Service. You must not unleash digital beasts like worms or viruses, nor any harmful codes, into our realm. If you break these sacred Terms, sadly, we must end your journey with us and stop your Services immediately. Remember, with great power comes great responsibility!

Section 2 - The Rules of Engagement

We hold the power to choose who can and cannot use our Service, for any reason, at any time.

In your adventures here, know that your content (except for credit card details) might travel in mysterious ways, unguarded by encryption. This journey may take it across various lands (networks) and might transform it to fit the language of these lands and their magical devices. But fear not, your credit card secrets are always cloaked in unbreakable spells of encryption during their travels. You must pledge not to copy, sell, or use any part of our Service, or access it, or any contacts found on our mystic portal (the website), without our written permission, sealed with our seal. The titles of these clauses are mere guides, meant to ease your journey through this document. They hold no power over the meaning or enforcement of the Terms themselves.

Section 3 - The Scrolls of Knowledge

In this realm, we share many tales and secrets, but beware, not all might be precise, whole, or up-to-date. The lore you find here is meant for your curiosity and general knowledge, not as the only map to guide your decisions. Before setting off on any quest based on these scrolls, seek out more recent, complete, and accurate sources. If you choose to rely solely on the knowledge from our site, you do so at your own risk.

Our archives contain ancient scrolls - historical information that is frozen in time and serves only as a memory. Remember, the past is a different land, and its tales are not a reflection of the present.

While we have the power to change the contents of this site as we see fit, remember, it is not our duty to ensure that all scrolls are up-to-date. You, brave traveler, must keep your eyes open for any changes in our realm. It is your quest to stay informed.

Section 4 - Changing Winds and Shifting Sands

In our marketplace, the cost of treasures may change, as unpredictable as the winds. We don't promise to tell you before these changes happen. We also hold the power to change or end our Service, or any part of it, without telling you first. Should our Service change, pause, or end, we won't be responsible for any impact this might have on you or anyone else. Just like a captain isn't blamed for the changing tides, we can't be held accountable for these shifts and turns in our service.

Section 5 - The Enchanted Market

In our mystical online bazaar, certain wares and services are offered exclusively. Their numbers may be few, and they can only be returned or exchanged as per our Refund Policy. We've tried our best to show you true images and colors of our offerings, but we can't promise that what you see on your scrying mirror (computer monitor) will be a perfect match. We have the power, though not the obligation, to limit who can buy our products or services, where we sell them, and how many we sell. We decide this on a case-by-case basis. The details and prices of our products are like shifting shadows in the forest – they can change at any time, and we decide when. We can also choose to stop offering any item at any time. If there's a law against our offers in your land, then consider them as whispers in the wind – not applicable to you. As for the quality of our goods and services, we hope they delight you, but we don't guarantee it. Also, if there are mistakes in our Service, we're not promising that they'll be fixed. Just like a potion brewer can't promise every potion will work perfectly, we can't ensure everything will always meet your expectations.

Section 6 - The Ledger of Commerce

We hold the right to decline any purchase you wish to make with us. In our realm, we alone decide if we want to limit or cancel the number of items you can buy, whether it's based on the person, the household, or the order itself. This includes orders made from the same account, with the same credit card, or sent to the same billing or shipping address. If we change or cancel your order, we might try to let you know by sending a message to the email address you gave us, or by reaching out to the billing address or phone number you used when you ordered. We also have the right to stop orders that we think are made by merchants, resellers, or distributors, as per our own judgment. Just as a wise sage discerns who is worthy of their secrets, we decide which orders align with our intentions.

In addition to our right to oversee orders, you must promise to give us true, full, and up-to-date information for all your purchases in our mystical market. Just like a mapmaker ensures their maps are accurate, you need to keep your account details, like your email and credit card information, current. This helps us finalize your transactions and reach out to you when necessary.

For further insight, like peering through a crystal ball, make sure to review our Refund Policy to understand how returns and exchanges work in our world. It's like the rulebook for undoing a spell – it tells you how you can reverse a purchase if needed.

Section 7 - Tools from Beyond

Within our domain, you may encounter tools and knowledge forged not by us, but by external craftsmen. These are akin to pathways leading to uncharted territories, over which we have no guardianship or influence.

When you choose to utilize these external tools, you accept them in their existing state and availability. We offer no guarantees of their flawless function or our endorsement. Like an explorer in unknown lands, we bear no responsibility for any challenges or issues you may encounter in their use.

The choice to engage with these tools rests solely with you. Exercise caution and wisdom, as if deciphering an arcane tome – understand its nature and the risks involved. Ensure you are acquainted with and agree to the terms set by their creators.

As we journey forward, we may unveil new services or features, including fresh tools and discoveries. These future additions will fall under the governance of these Terms of Service, marking new passages in our shared odyssey.

Section 8 - Portals to Other Realms

In our domain, you might find content, treasures, and services that are from lands beyond ours, created by third-parties. When you follow a portal (link) on our site to another realm (third-party website), remember, these lands are not under our rule. We don't check or guarantee the truth or quality of what's there, and we're not responsible for their content, their truthfulness, or any trouble they might cause. If you choose to acquire goods, services, or wisdom, or engage in dealings in these other realms, we're not responsible for any misfortune or harm that might come from it. Before you embark on such a journey, be sure to understand and agree with the rules and customs of these third-party lands. If you have issues or questions about what you find there, talk to the beings (third-parties) in charge of that realm, not us. Consider this as a traveler's caution: know the lands you venture into and be prepared for what you might encounter.

Section 9 - Echoes of Your Thoughts

When you share your thoughts with us – be it for a contest, or unbidden musings, ideas, suggestions, or other forms of expression, via any means (collectively referred to as 'comments') – you agree that we may, without any constraints, adapt, replicate, make public, disseminate, translate, and utilize in any form these comments you send our way. We are not bound to (1) keep your comments confidential; (2) pay you for your comments; or (3) reply to any comments.

We may choose to, but are not required to, oversee, modify, or remove content that we, in our sole judgment, find to be illegal, harmful, threatening, slanderous, defamatory, obscene, offensive, or in violation of any intellectual property rights or these Terms of Service.

You commit to ensuring your comments do not infringe upon any third party's rights, including but not limited to copyright, trademark, privacy, or other personal or proprietary rights. You also agree that your comments will not contain any unlawful, abusive, obscene material, or any harmful code that could disrupt the operation of the Service or related websites. You should not use a false email address, impersonate someone else, or mislead us or third parties about the origin of your comments. You bear sole responsibility for your comments and their accuracy. We are not accountable for, and assume no liability for, any comments posted by you or any third party.

Section 10 - The Vault of Secrets (Your Personal Information)

When you entrust us with your personal secrets (like your personal information) through our store, know that they're protected under the spells of our Privacy Policy. This policy is like a magical tome that explains how we handle your hidden truths. To learn more about these mysteries and the ways of our guardianship, please find the Privacy Policy.

Section 11 - The Scroll of Corrections

In our realm, sometimes the scrolls (our site or Service) may have scribbles of error – like wrong words, missing pieces, or blurred details about our treasures (products), their worth (pricing), special offers, the cost of sending them on their journey (shipping charges), how long the journey takes (transit times), and whether they're available.

We have the power to fix these errors, fill in the gaps, or change details. We can even cancel orders if we find that the information was wrong, and we can do this at any time, even after you've requested to purchase something.

However, we don't promise to constantly update or clarify the information in our Service or on any related scrolls (websites). The only time we'll make sure it's updated is if the law requires it. Just because there isn't a new date on our scrolls doesn't mean all the information has been checked or changed recently. Think of it like an ancient map – just because it's old doesn't mean every path is still the same.

Section 12 - Forbidden Spells and Dark Arts

In addition to the other rules set out in our Terms, there are certain dark practices you must not engage in with our site or its content:

a) Don't use it for anything against the law.

b) Don't encourage others to break the law.

c) Don't break any international, national, or local rules or laws.

d) Don't steal or misuse our magical creations (intellectual property) or those of others.

e) Don't use our site to be mean, hurtful, or discriminatory. This includes being unkind about someone's gender, who they love, their beliefs, where they're from, their race, age, or if they have a disability.

f) Don't spread digital plagues (like viruses) that could harm how the site works, other websites, or the internet.

g) Don't collect other people's secret information without permission.

h) Don't send unwanted messages, trick people, or use sneaky ways to gather information.

i) Don't use our site for anything nasty or wrong.

j) Don't try to break into or mess up the security of our site, any related website, or the internet.

If you use forbidden magic or break these rules, we have the right to stop you from using our Service and our website. It's like being banished from a kingdom for using dark arts.

Section 13 - The Inner Circle's Disclaimer

In the enigmatic world of our collective, even the deepest truths cannot be absolute:

• We cannot assure that your journey with our Service will always be seamless, punctual, secure, or free from errors.
• The insights and outcomes you derive from our Service may not always be accurate or reliable.
• There may be times when we need to pause or cease our Service, and we may do so without prior notice to you.
• Engaging with our Service is a path you walk at your own risk. We offer our Service and products in their current state ("as is") and as they are available, without any explicit or implied promises. This includes no guarantees of suitability for a specific purpose, longevity, or non-infringement of rights.
• Under no circumstances will That Other Site You Go To, or our council (directors), guardians (officers), members (employees), affiliates, emissaries (agents), artisans (contractors), neophytes (interns), purveyors (suppliers), facilitators (service providers), or custodians (licensors) be liable for any harm, loss, or damages arising from your use of our Service. This includes direct, indirect, incidental, or consequential damages like lost profits, revenue, savings, data loss, replacement costs, or similar financial losses, whether due to contract issues, oversight (negligence), or other legal grounds, even if forewarned.
• Some territories do not allow limitations on implied warranties or the exclusion of certain damages. If these laws apply to you, our liability is limited to the greatest extent permitted by law.

Consider this section as the foundational tenets of our collective – it's crucial to understand the boundaries and extents of our shared path.

Section 14 - The Shield of Responsibility

By entering our realm, you agree to be like a shield for us. This means if someone brings a claim or demand against us because you didn't follow these Terms of Service, or you broke a law, or you stepped on someone else's rights, you'll protect us.

This protection involves you taking on the responsibility to defend us (and our extended family like our parent company, little branches (subsidiaries), allies (affiliates), partners, our council (officers), our wizards (directors), messengers (agents), craftsmen (contractors), lorekeepers (licensors), spellcasters (service providers), subcontractors, suppliers, apprentices (interns), and scribes (employees). You'll cover us from any costs, including reasonable fees for spellcasters of the law (attorneys), if such a claim arises.

Section 15 - The Illusion of Separation

In our contract, if a wise sage (like a judge) decides that any part of these Terms of Service is not allowed (unlawful), has no power (void), or can't be enforced, that part will be cut away from the rest, like trimming a branch from a tree. But this trimming doesn't weaken the rest of the tree – the other parts of these Terms will still stand strong and be enforceable, just as the law allows.

Section 16 - The Closing of the Book

Even if this agreement between us ends, some things still last:

Anything that either of us owe or are responsible for before the end of this agreement will still need to be taken care of, even after the agreement is over. These Terms of Service will continue until they are ended by either you or us. You can end your part of this agreement anytime. Just let us know that you don't want to use our Services anymore, or simply stop using our site.

If we think you haven't followed these Terms of Service, or if we have reason to believe you haven't, we can end this agreement too, without telling you beforehand. If this happens, you still need to pay for anything you owe us up until the agreement ends. We might also stop you from using our Services, or parts of them.

Section 17 - The Grand Scroll of Agreement

Even if we don't always use our rights or enforce parts of these Terms of Service, it doesn't mean we give up those rights.

Everything we've said in these Terms of Service, along with any rules or ways of doing things we've posted on our site about the Service, make up the whole and complete agreement between you and us. This agreement is all about how you use our Service. It replaces any earlier agreements, talks, and ideas between us (this includes older versions of these Terms of Service).

If there's any confusion or unclear words in these Terms, don't assume it's automatically against the one who created them (us).

Section 18 - The Law of the Land

All these Terms of Service, plus any separate agreements where we give you our Services, are under the rule of a mighty power – the laws of the United States. Just like a map shows the boundaries and paths of a land, these laws guide and shape how these Terms should be understood and followed. It's the law of the land that governs our agreement and everything in it.

Section 19 - The Ever-Shifting Scroll

You can always find the latest version of these Terms of Service right here on this page.

We have the power to update, change, or replace parts of these Terms whenever we choose, and we'll do this by putting the new version on our website. It's your job, like a vigilant scout, to keep an eye on our website for these changes.

If you keep using our website or our Service after we've posted new changes, it means you accept and agree to these changes. It's like following a changing river – you need to stay aware of its new paths and flows.

Section 20 - The Conduit of Inquiry

Should you seek clarity or have queries about these Terms of Service, direct your words to us through the electronic path at tos@thatothersiteyougoto.com.